Sanction Appeals Workflow
Fairness and transparency build long-term community trust. MyProtect provides a fully integrated Sanction Appeals pipeline, allowing banned or muted members to contest their punishments without flooding staff DMs or creating alt accounts to plead their case.The Appeals Lifecycle
Key Benefits
- Prevent Alt-Account Evasion: Members with legitimate explanations can appeal through official channels rather than violating Discord Terms of Service by creating secondary accounts.
- Evidence Preservation: When a sanction is issued, MyProtect captures the offending message snippet or attachment evidence and binds it directly to the appeal ticket.
- Collaborative Staff Voting: Enable multi-moderator voting thresholds (e.g., 2 approvals required to grant an appeal) to ensure objective outcomes.
- One-Click Execution: Clicking Approve directly executes the unban or unmute REST call and invalidates associated penalty records in the database.